Jack Kain Ford Leverages Platform Solution for 30% Transaction Rate

Leveraging Platform Solution for Continued Success

Jack Kain Ford powers its dealership with FordDirect’s innovative Platform Solution program. Through Team Velocity and the Apollo® Customer Experience Platform (CXP), the Ford dealership integrates the entire customer experience for end-to-end personalization, a complete view of each customer’s unique journey, and AI-powered actionable insights based on individual customer history and preferences. Jack Kain Ford has seen measurable success in many key areas since launching Platform Solution, including an above average engagement-to-transaction conversion rate and a strong ROI.