Keep Your Customers Coming Back

A Modern Approach to Customer Retention

Take equity mining to the next level with personalized, payment-driven one-to-one messaging solutions uniquely crafted to increase your sales, service RO’s and trade-ins.

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Personalization That Drives Results

7:1

Average ROI

26%

Transaction Rate

15%

Engagement Rate

1:1 Communications

Move more customers down the funnel with intelligent, action-based email, text and direct mail communications for both sales and service.

Personal Websites

Provide Amazon-like personalization with Personal Websites for every customer, customized to reflect private offers, shopping behavior, vehicle history, service needs, upgrade offers, coupons, and more.

Upgrade Matrix®

Apollo’s behavior prediction tool analyzes your dealership’s historical trade patterns to identify the most statistically probable upgrade options based on the customer’s current vehicle.

Integrated Service Scheduling

Generate 3x the service appointments by making it easy for customers to schedule service, apply a coupon and schedule pick-up and drop-off, without having to fill out a single form. Plus, boost service to sales opportunities by proactively offering an appraisal, trade value and even personalized upgrade offers.

Command Center

The Apollo Command Center provides actionable insights to help you close more deals. The real-time customer journey report visualizes every engagement on the customer’s path to purchase.

More Than 20 Customizable Strategies

Here’s a glimpse at our customer favorites:

In-Market Active

From long-time customers to off-brand conquest, our direct mail uses Upgrade Matrix to configure payment-based offers on the car each consumer is most likely to buy.

All-In, Drive-Off Equity

Apollo’s intelligent offers are perfectly tailored to reflect each customer’s unique details, like equity position, mileage, current payment, and more.

In-Market Lost

Apollo creates service campaigns with the most relevant service offers to drive your customers back to your dealership and boost retention.

In-Market Active

From long-time customers to off-brand conquest, our direct mail uses Upgrade Matrix to configure payment-based offers on the car each consumer is most likely to buy.

All-In, Drive-Off Equity

Apollo’s intelligent offers are perfectly tailored to reflect each customer’s unique details, like equity position, mileage, current payment, and more.

In-Market Lost

Apollo creates service campaigns with the most relevant service offers to drive your customers back to your dealership and boost retention.

Trusted by the Industry’s Leading OEMs

Better Experience. Better Results.

See why dealers give our retention program 5 Stars.

The Team Velocity retention program is extremely innovative. Their Apollo platform provides a customer-focused journey for both sales and service that is very insightful in helping us build our business. The metrics we get from Apollo enable us to provide that laser-focused strategy for our customers, and there’s no question that Team Velocity is part of our growth as a dealership.

Amy Meyer SmithMarketing Director–Infiniti of Denver

Team Velocity’s retention program is amazing. They help make sure that our current customers are getting the messaging that is most relevant to them, whether they are using our service department or looking at a new vehicle online. We’ve never gotten results with any other marketing company like we’ve gotten with Team Velocity.

Kendall MillerMarketing Director–Jenkins Nissan

Team Velocity’s retention program has been very successful for us. It allows you to track ROI in ways that other programs can’t, at a fraction of the cost. I don’t know of another product that can provide full-circle what Team Velocity provides for us.

Matt McMahonExecutive General Manager–Kia of Columbia

Team Velocity’s retention program is a much more advanced version of 1:1 marketing than we’ve seen. We’re able to give our customers consistent and relevant messaging no matter where they are in the purchasing journey, which has tremendously improved our customer experience. We’re very happy we made the switch to Team Velocity.

Chris FeaginGeneral Sales Manager–Smith Ford

Team Velocity’s retention program gives every user their own custom experience. It reminds me of an Amazon-like experience because everything is catered to the individual user, and our results have been outstanding. They’ve got exceptional technology, great support, and a wonderful team.

Eric FrehséePresident–Tamaroff Auto Group

Schedule a Demo

It’s time to take your equity mining to the next level. Schedule your exclusive demo for Apollo Sales and Apollo Service today.