Apollo CXP

Frictionless customer experience, from beginning to end.

fuel your dealership

Meet Apollo^®, Team Velocity’s proprietary Customer Experience Platform (CXP), which has a suite of integrated technology applications that make, manage and measure frictionless consumer experiences from initial engagement to a final transaction.

Apollo dashboard and ApolloGo mobile app

sales retention

Take Equity Mining to the Next Level

Apollo takes equity mining to the next level by analyzing years of sales and service data to identify your Perfect Market™, Perfect Prospects™ and the Perfect Message to engage a transaction. Apollo Sales includes an integrated suite of email campaigns customized to each Perfect Prospect based on their history with your dealership and the status of their vehicle. Campaigns include dynamic, payment-based offers based on the customer’s unique Upgrade Matrix^® and Perfect Prospects are presented as scored opportunities, highlighting their trade value, equity position, vehicle history with the dealership and engagement with your campaigns. Customers can be further targeted through integrated creative campaigns incorporated across Apollo’s Customer Experience Platform.

Upgrade Matrix and Opportunity Dashboard

sales retention

Take Equity Mining to the Next Level

service retention

The Most Advanced Industry Leading Service Scheduling

Service Retention increases revenue per repair order, retention and selling in the service lane. Apollo identifies current customers and prospects that are due or overdue for service and delivers relevant service offers based on the services they are due for through mail, email, search, social media, and dedicated service web pages. Apollo makes it simple for everyone with an integrated service scheduler (with Google Voice Assistant), automated coupon management, and customer recall information including in personalized websites for everyone driving your brand who loves in your market. Our Service Retention application is fully integrated with RedCap for Pickup and Delivery services.

digital

We Do Digital Better

Apollo Digital is the first digital advertising product that fully integrates with your website, for consistent ads across every customer touchpoint. Built on seamless integration, Apollo Ads enables your dealership to advertise 100 percent of its inventory and service department across every digital medium with relevant and to-the-penny based payment ads while reflecting both OEM incentives, rebates, and dealer pricing. These ads are automatically updated daily to reflect any changes in inventory, pricing, incentives, and more to Google, Bing, Facebook, and YouTube. Plus, with Apollo Video take it one step further and unleash automated, unlimited, and payment-based video ads for every vehicle you sell. With full integration into Apollo Ads, all ads are optimized towards store visits to maximize market performance and boost engagement.

digital

We Do Digital Better

websites

The Ultimate Retail Experience

Apollo Sites is a transactional website that is lightning fast and built to facilitate sales, service and trade-in transactions. Apollo Sites ensures that every customer has a unique and relevant experience. Customers that have done business with your dealership in the past will have a personalized, AmazonPrime-like experience through a personal website dynamically customized to their unique information, including vehicle history, equity position, and shopping activity. Apollo Sites generate personalized upgrade offers, recommended vehicles, service coupons and recall notices, all based on unique customer data. Plus, the websites are equipped with a suite of transactional features geared towards both sales and service, like one-touch service scheduling with built in equity mining and at home pick up and delivery options.

full-service

Brilliant Campaigns That Work

Complete the Apollo package and get your brand fueled by our talented and experienced Full-Service team for unique and custom creative solutions.

We understand the need to keep consistent branding while you advertise. Our creative solutions for Tier 3 automotive are highly retail-focused, incentive-enhanced, and vehicle-driven.

Our Full-Service team strives to recommend the best branding solutions to keep our Tier 3 clients competitive in a modern marketplace. Sometimes, this takes a little branding makeover to make it happen.

full-service

Brilliant Campaigns That Work

Complete the Apollo package and get your brand fueled by our talented and experienced Full-Service team for unique and custom creative solutions.

We understand the need to keep consistent branding while you advertise. Our creative solutions for Tier 3 automotive are highly retail-focused, incentive-enhanced, and vehicle-driven.

what makes the Apollo^® Customer Experience Platform unique?

One Website, Two Experiences
Return customers will have an Amazon Prime-like experience through a personal website dynamically customized to their unique information, including vehicle history, personalized upgrade offers, coupons and more.
Consistent & Personalized
Apollo is the only Customer Experience Platform that delivers a consistent and personalized consumer experience from initial engagement to a final transaction.
No Plug-Ins Required
Apollo is the only platform with integrated technology applications across every customer touchpoint that does not require additional plug-ins.
DMS Integration
Apollo is fully integrated with your DMS, enabling hyper-personalized, one-to-one, customer experiences and communications.

Serves All Profit Centers
Apollo is the only platform with the ability to serve every dealership profit center (New, Pre-Owned, Service, Parts & Finance) with an integrated and balanced strategy.
Full Automation
Apollo operates 24/7 creating and updating ads to save you time and money by ensuring accuracy and eliminating human-error.
Simplicity
As our dealers have described, Apollo is the only platform that simplifies dealership marketing processes by combining everything into a single, integrated platform.
Transparency
Apollo provides transparent reporting, connecting the dots between your marketing efforts and corresponding transactions at your dealership to ensure a positive ROI.