Team Velocity® Welcomed as Newest Certified Provider in BMW Dealer Program

BMW has announced Team Velocity as the newest program-certified provider for website integration, digital advertising, and retention strategies.

WASHINGTON, D.C.; Jan. 2020 – BMW has officially incorporated Team Velocity into the BMW Dealer Program, providing its retailers with access to the Apollo® Customer Experience Platform (CXP). This strategic addition empowers BMW dealerships to transform their digital footprint by seamlessly integrating their websites, digital advertising, and retention strategies through a single platform. With Apollo, BMW dealers are equipped to redefine their customer experience through expertly personalized interactions and dynamic customer touchpoints, ensuring each shopper enjoys a unique and engaging online journey. This advanced platform facilitates higher engagement and increased transaction levels while fostering customer loyalty, setting a new standard for automotive retailing technology.

“We’re honored to be able to bring our Apollo platform to BMW retailers, helping them deliver luxury experiences to their customers,” says David Boice, Co-Founder and CEO of Team Velocity. “BMW stands for innovation and precision, and we’re excited to support their brand while helping dealers exceed expectations through our industry-leading technology platform.”

Team Velocity pairs cutting-edge marketing technology with unparalleled customer service, providing BMW dealerships with the tools necessary to consistently exceed customer expectations. By partnering with Team Velocity, BMW dealers unlock Apollo’s comprehensive suite of offerings, including:

DMS Integration: Apollo seamlessly integrates with your DMS to deliver a unique experience for each individual customer, regardless of where they are along the shopping journey.
Seamless Interactions: Foster a cohesive customer experience with integrated platforms that ensure smooth interactions across online and offline channels.
Customer Journey Tracking: Utilize Apollo’s Command Center to gain insights into the entire customer journey across all touchpoints, offering a clear overview of customer engagement and interests.
Smart Communications: Enhance customer satisfaction and loyalty by leveraging automated communication strategies to engage customers with relevant messaging.

“We have really good results with Team Velocity and their Apollo platform,” said Kurt Retzlaff, General Manager at i.g. Burton BMW. “The ability to give our customers personalized websites is huge for our dealership, and with Apollo we’re able to send out the same unique messaging across the board.”

For more information about Team Velocity’s partnership with BMW or to schedule a demo, please visit www.teamvelocitymarketing.com/bmw.