Hansel Toyota Grows Service Department by 40% with Apollo

Gaining an Advantage through Personalization

Hansel Toyota has gained a competitive edge in their market by adopting the Apollo® Customer Experience Platform (CXP) as part of their comprehensive marketing strategy. With Apollo, the Hansel team delivers a personalized experience to every customer from the initial engagement to a final transaction, inclusive of tailored messaging, timely cross-channel communications, and their own personal websites. By offering such a high level of customization throughout the car buying and vehicle ownership lifecycle, Hansel Toyota has fueled growth in both sales and service departments, achieving impressive engagement-to-transaction conversion rates and a strong return on their investment.