An Inside Look At How to Fill Your Lot & Keep It Full Like many retailers and manufacturers worldwide, the automotive industry was heavily struck by the ramifications of the COVID-19 pandemic. With national chip shortages, back-ordered products, late deliveries and dwindled inventory, dealers today were forced to rethink the entire car-buying process from online […]
About Danielle Williams
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Entries by Danielle Williams
How Paragon Finished #1 in the Nation Since 2020, the automotive industry has changed for better or worse. Automotive companies, retailers, and Original Equipment Manufacturers (OEMs) are now forced to rethink the entire car-buying process. Two years later, enterprises and consumers worldwide have felt the pandemic-induced changes firsthand — empty store shelves, back-ordered products, late […]
STAYING AHEAD OF THE COMPETITION Paragon Honda and Acura see a 133% increase in revenue using Team Velocity’s Retention Solution, Apollo Service. In a time when customer retention has never been more critical, we sat down with Brian Benstock, vice president and general manager of Paragon Honda and Acura, to reflect on his success as […]
Team Velocity designed Apollo to put the customer experience first, creating a frictionless experience that customers trust. With Apollo, you have one technology platform with a suite of integrated applications that simplifies your processes and reduces costs by eliminating the need for multiple vendors and plug-ins. Apollo ensures consistent offers, creative and messaging across every […]
DOUBLING DOWN How One Auto Group Achieved Double-Digit Growth Amid the Pandemic with the Help of Integrated Technology While other dealerships have scrambled to quickly adapt to changes brought on by this year’s pandemic, the Murgado Automotive Group’s position never wavered, thanks to the keen foresight Mario Murgado and his partners had during the economic […]
Cultivating the Customer Experience Commonwealth Auto Group Increases Net Profits by 20% YOY Like many dealership leaders across the country, Charles Daher Jr. grew up in the family business. He worked his way up the ranks of Commonwealth Motors in Lawrence, MA, by cleaning cars, fixing dealership lots and selling vehicles any chance he could […]
The concept of “going virtual” is catching wind and causing businesses to rethink how they interact with customers.