4x the leads.
Voice Activated Technology.
Touchless Pick-Up & Delivery.
Apollo Service increases service revenue and retention while driving service to sales upgrades. Customers that are due for service are identified and engaged with customized offers and coupons based on the services they are due for. It’s built-in equity mining tool easily identifies service to sales upgrade opportunities, delivering relevant upgrade offers that drive conversions. Apollo Service includes a suite of integrated campaigns through mail, email, search and social media, leading customers to a personalized Customer Website fully-equipped with an integrated service scheduler, automated coupon management, and recall information. Scheduling service has never been easier with Google Voice integration and touchless pick-up and delivery options. Apollo Service is a part of Team Velocity’s comprehensive customer experience platform, Apollo, and fully integrates with all Apollo products.
DMS Integration
Apollo Service imports service data from your DMS nightly to identify current customers, build customer profiles and evaluate your market. Unique customer data like service history, open recalls, and equity will be accurately displayed in the customer’s profile in Opportunity Manager and reflected throughout Customer Websites, email communications and more, providing a truly personalized customer experience.
Perfect Prospect
Perfect Prospects are identified as in-market customers who are ready to service with your dealership now. Apollo pinpoints when customers are due for service, along with service to sales upgrade opportunities and lost/at-risk customers. Perfect Prospects are presented as scored opportunities in Opportunity Manager, highlighting their trade value, equity position, and vehicle history with the dealership.
Service Accelerator
Service Accelerator is a fully-integrated service scheduling application proven to generate 4x the number of service appointments as the leading 3rd party providers. It’s the only service application with voice activated technology, allowing customers to schedule service through devices like Google Home. It includes touchless pick-up and drop-off options through integrations with RedCap and Draiver, providing unrivaled convenience for the customer. Plus, because Apollo Service integrates with your DMS, all forms will auto-populate with the customer’s information for ease and accessibility.
Google Voice Integration
An exclusive integration with Google Assistant provides a smarter and faster way for customers to schedule service using voice activated technology. Through a series of voice-assisted prompts, customers can use their voice on Android, iPhone, and speakers like Google Home to easily contact the dealership or schedule a service appointment without human intervention.
Pick Up & Delivery Integration
Integrations with RedCap and Draiver provide an unrivaled level of convenience with touchless pick-up and delivery options at home, at the office, or wherever your customers are.
Customer Websites
Apollo Service harnesses the data goldmines within your DMS to provide every customer a unique, personalized, Amazon Prime-like experience. Apollo creates a personal website for every customer, dynamically customized to their unique information. Customers can easily schedule service, view their service history, claim customized service coupons and review any open recalls on their vehicle all from their Customer Website.
Real-Time Recall Alerts
Customers are instantly notified of any open recalls on their vehicle and prompted to schedule an appointment with your dealership.
Precision Email
Boost service appointments with automated emails designed to convert passive customers into active service leads. These dynamic emails precisely engage customers based on dozens targeted strategies to promote more appointments and increase service to sales.
Ad Manager
Apollo Service integrates with Apollo Ads, targeting in-market customers with personalized service offers on Google and Facebook. Ads are dynamically generated with data-driven content, reflect all current offers and incentives, and automatically update daily to ensure cross-media consistency and boost customer engagement.
Give your customers the ultimate experience across every touchpoint.
Check out our other industry-leading marketing products.
Thousands of automated ads updated daily across Dynamic Paid Search, YouTube Video Advertising, Facebook Advertising and Online Display Advertising.
Send your customers personal offers and payments on the vehicles they’re most likely to buy with Upgrade Matrix-fueled direct mail.
Connect with customers through their preferred method of communication on every campaign, with Apollo Text.
